These Terms govern use of the mechaniq. platform. By creating an account or using the platform, you agree to these terms.
1. Platform role
mechaniq. coordinates and documents repair workflows between car owners, garages, suppliers, and fleets. It is not a repair provider, parts supplier, payment processor, or party to repair contracts.
2. Account responsibilities
Users are responsible for accurate account, business, vehicle, repair, pricing, and availability information. Misleading or fraudulent information can lead to suspension.
You are responsible for maintaining secure credentials and notifying us if you suspect unauthorized access.
3. Repair estimates and approvals
Customer approval of an estimate records acceptance of the quoted work and amount. Post-approval scope changes require a change order and verified customer approval before additional work proceeds.
4. Supplier bids and purchase orders
Supplier bids are offers. A garage-issued purchase order creates the operational commitment between the garage and supplier. Supplier invoices and customer invoices remain separate.
5. Payments
mechaniq. does not process, hold, or claim to collect online payments. Customer payments, supplier settlements, and B2B credit settlement occur directly between the relevant parties unless an online payment service is formally launched in the product.
6. Prohibited use
- Submitting fraudulent repair cases, estimates, invoices, or purchase orders.
- Providing false vehicle, business, or identity information.
- Attempting to access another user's data without authorization.
- Using the platform for unsolicited commercial messages or automated extraction.
7. Suspension
mechaniq. may suspend accounts that violate these terms, create security risk, or cause harm to other platform users.
8. Limitation of liability
mechaniq. is not liable for repair quality, part authenticity, supplier fulfilment, or disputes between parties. The platform provides coordination and documentation; responsibility for work and parts remains with the parties performing and supplying them.
9. Dispute resolution
Disputes between car owners, garages, suppliers, and fleets are the responsibility of those parties. mechaniq. may provide relevant platform records at its discretion to assist with resolution.
10. Governing law
These terms are governed by the laws of the State of Qatar, pending legal review for final commercial launch.
11. Changes
We may update these Terms. Material changes will be communicated to registered users where required.
12. Contact
For questions about these Terms, please contact us.